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All areas

Area 6 of 9

Welfare & Employment Services

Health assessments, employment support programmes and back-office services that sit behind the benefits system.

Supplier spend

£12bn

Share of all supplier spend

3%

Top 10 suppliers

£2.4bn

Since 2019

+50%

Contract spend trend

+£4.0bn (50%) since 2019

Data sourcesCabinet Office — Contracts Finder (awarded contracts)data.gov.uk API (api.gov.uk)Cabinet Office — Find a Tender Service (high-value awards)data.gov.uk API (api.gov.uk)HM Government — Departmental spend over £25,000data.gov.uk API (api.gov.uk)DWP — Benefit expenditure and caseload tablesDWP APIs (api.gov.uk)
exact ONS/HMRC/MHCLG/PSS fields

Main programmes

  • Functional assessments

  • Employment support

  • Debt and payments

Bought by Department for Work and Pensions and devolved employment programmes.

Top 10 suppliers

Data sourcesCabinet Office — Contracts Finder (awarded contracts)data.gov.uk API (api.gov.uk)Cabinet Office — Find a Tender Service (high-value awards)data.gov.uk API (api.gov.uk)HM Government — Departmental spend over £25,000data.gov.uk API (api.gov.uk)DWP — Benefit expenditure and caseload tablesDWP APIs (api.gov.uk)
exact ONS/HMRC/MHCLG/PSS fields

  1. #1Maximus UK

    £0.6bn

    Health assessments, employment programmes and disability support services

    London, UK · 5.0% of the area

    • Assessments

  2. #2Capita

    £0.4bn

    Disability assessments and administrative services

    London, UK · 3.3% of the area

    • Assessments

  3. #3Ingeus (APM)

    £0.3bn

    Employment and health-related back-to-work support

    London, UK · 2.5% of the area

    • Employment

  4. #4Serco

    £0.3bn

    Assessment centres and contact centre operations

    Hook, UK · 2.5% of the area

    • Operations

  5. #5Shaw Trust

    £0.2bn

    Employment support for disabled people

    Trowbridge, UK · 1.7% of the area

    • Charity

  6. #6Reed in Partnership

    £0.2bn

    Employability and skills programmes

    London, UK · 1.7% of the area

    • Employment

  7. #7Fedcap Employment

    £0.1bn

    Work and Health Programme delivery

    London, UK · 0.8% of the area

    • Employment

  8. #8Mears Group

    £0.1bn

    Asylum and supported housing management

    Gloucester, UK · 0.8% of the area

    • Housing

  9. #9Atos / IAS

    £0.1bn

    Independent assessment services and IT

    London, UK · 0.8% of the area

    • Assessments

  10. #10Standard Life / annuity providers

    £0.1bn

    Pension administration and financial services support

    Edinburgh, UK · 0.8% of the area

    • Admin

Assessment contracts were consolidated into regional Functional Assessment Services lots.

Employment programmes are usually paid partly by results.

Charities and social enterprises deliver a significant share as subcontractors.

Sources